The RESCU Foundation is very dedicated to its mandated mission. Unfortunately, for us to stay true to its design and intentions, there are some things that are simply outside our purview. And, there are other things we simply do not have the funding to guarantee. Thank you for your understanding.

• RESCU strongly adheres to HIPAA guidelines regarding confidentiality. Written authorization must be obtained for anyone other than the client themselves to discuss a case with RESCU personnel.
• RESCU will happily help connect our clients with appropriate care alternatives in their area. We do not recommend one single medical provider over another.
• RESCU will offer whatever financial disbursement its Medical Aid Panel deems appropriate to both the circumstances and RESCU’s ability. This means that financial disbursement is not guaranteed and that full amounts of medical bills cannot be covered.
• RESCU does not act as medical insurance coverage. The opening of a RESCU Medical Aid Case does not imply any responsibility for a client’s bills. The obligation to pay still belongs to the client. We are just there to help determine the best course of action.
• RESCU cannot consider rent, booth fees, utility bills, or anything not medically related, or related directly to a medical situation.
• RESCU cannot achieve as much success without your responsive communication.
• RESCU Case Managers will work hard for a client, and have a great track record, but cannot guarantee the favorable outcome you may desire.